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Order Status and Shipping

When is my order going to ship?

As soon as possible! Once your payment information is verified, all product orders made before 2:00 PM EST Monday through Friday (excluding US Federal holidays) will be packed and shipped on the same day the order is received. Products ordered after

What is Santo Remedio standard delivery time?

Our standard delivery time is 5-7 days. Need it faster? Additional expedited shipping options are available during the checkout process. Please keep in mind that only if any of the products in the order are pre-ordered, the entire order will be shipp

How can I track my order?

The moment we ship your order we’ll send you an email with your order’s tracking number. Simply click on the tracking number to follow your products as they make their way to you!. Please know that tracking sometimes takes a while to update. This doe

Which carrier will ship my order?

Santo Remedio offers various standard shipping options with major carriers including UPS, FedEx and USPS. We always choose the shipping solution that will allow us to get the products to you as quickly as possible. All orders are shipped with a verif

Do you offer free shipping?

Yes! Shipping is free on any order over $95 (after discounts).

Do you offer Expedited shipping?

Yes! Santo Remedio offers various expedited shipping options. These options are available to customers on our website during the checkout process at an additional cost and should allow you to receive your products on the following business day, or wi

Do you ship outside the US?

We currently ship our products outside of the Continental United States, to Puerto Rico, Alaska, Virgin Islands and Hawaii only, but we hope that changes in the future! Keep connected

What if my package is damaged or an item is missing?

If your order was damaged in transit or an incorrect item arrived, email us at [email protected] or give us a call at 1-855- REMEDIO from Monday through Friday from 8:30 am to 11:59 pm and weekends from 8:30 am to 11:00 pm EST and we will be

How do I update my shipping information?

For regular orders, please follow these steps to update your shipping address:. If your order is under subscription, please follow these steps: