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Payments and Discounts

What types of payments are accepted?

We accept Visa, MasterCard, American Express, and Discover, as well as Google Pay, Apple Pay and Shop Pay. Go ahead and choose whichever method you're most comfortable with. But remember, we’re always happy to answer your questions in person. Just em

When will my credit card be charged?

Your card will be charged on the process date of your order.

Is your website secure?

We take our customers' security very seriously. We’ve made our website 100% secure and follow strict security procedures supported by the latest technology. When credit card information is transmitted to our payment processor, it is done so using SSL

What happens if my credit card cannot be charged/is refused?

If payment cannot be charged to your credit card or if a charge is refused for any reason, your order will automatically be suspended. We will then contact you to notify you and attempt to rectify the situation.

How do I apply a discount code?

Once you’ve clicked on the bag icon on the top right corner of your screen, review the contents of your cart and click "Checkout". Then enter your discount code in the field marked "Discount Code" on your screen. Click "Apply” and your discount will

Why isn't my discount code working?

We are sorry your discount code does not seem to work. There are a couple of different reasons why that may be the case:. If you continue to have issues, please contact us at [email protected] or 1-855-REMEDIO from Monday through Friday  fro

Can I use a discount code on a subscription order?

Because your subscription already includes a 10% discount, we are unable to apply additional discount codes to your order. Feel free to apply your promo codes to any separate one-time order!