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My Account

What is the difference between a guest and a registered customer?

As a registered customer, we hold your shipping address, email address, and phone number to facilitate future orders. As a guest, the information provided will not be retained, and you’ll need to re-enter your information the next time you make an or

How do I access my account?

If you are a registered customer, you can access your account by visiting our website at www.misantoremedio.com and logging in with your username and your password—so make sure to remember both when you create your account!. If you are having trouble

I am having trouble getting into my account. Can you help?

We are sorry you are having trouble with the site! Please contact our customer service team at [email protected] or by calling 1-855-REMEDIO, Monday through Friday, 8:30 a.m. to 11:59 p.m., and weekends, 8:30 a.m. to 11:00 p.m. EST, to get t

Why am I not receiving my password reset email?

Remember to check your spam folder! If you still don’t receive an email with a password reset link, please make another request to reset your password from our site. Still no luck? Just email us at [email protected] or call 1-855-REMEDIO, Mo

How do I log out?

Click on the "My Account" link on the screen, then click "Sign Out". You're now successfully logged out. We hope you'll come back soon!

How do I unsubscribe from your email list?

If you want to opt-out of our email marketing, you can open any of our emails and scroll down to the bottom of the message. Click on the “Unsubscribe” button to stop incoming emails. Please keep in mind that if you unsubscribe from our emails you wil

How does Santo Remedio protect my personal information?

Your privacy is our priority. We maintain strong security measures to reduce the risk of loss, misuse, unauthorized access, disclosure, or alteration of your personal information. Additionally, we only provide additional marketing materials such as t