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Santo Remedio Centro de Ayuda

Member Club

What are the benefits of dietary supplements and other natural health products?

Can I take vitamins and supplements alongside my other medications, or if I am pregnant or nursing?

Can I take my vitamins on an empty stomach?

How do I find out the details of a Specific Product?

Do the products have an expiration date/time?

Why is the bottle I received not entirely full?

Can I buy Santo Remedio products in stores?

Can I purchase Santo Remedio products from websites other than misantoremedio.com?

Can minors use our supplements?

What are Healthy Together Packs?

How are the Packs formulated?

What is the benefit of our Healthy Together Packs?

One of the items in the Pack is out of stock. What do I do?

Product Informacion

When is my order going to ship?

What is Santo Remedio standard delivery time?

How can I track my order?

Which carrier will ship my order?

Do you offer free shipping?

Do you offer Expedited shipping?

Do you ship outside the US?

What if my package is damaged or an item is missing?

Can I change my shipping address for a newly placed order?

Can I add or remove a product from a newly generated order?

Order Status and Shipping

What types of payments are accepted?

When will my credit card be charged?

Is your website secure?

What happens if my credit card cannot be charged/is refused?

Can you charge my card if it has expired?

Where do I get promo codes/discounts?

How do I apply a discount code?

Why isn't my discount code working?

Can I use a discount code on a subscription order?

I forgot to add a promo code but already made a purchase

Payments and Promotions

Do you have a satisfaction guarantee?

Do you offer exchanges?

How long does a refund take to process?

Can I cancel a newly generated order?

Refunds and Returns

What is the difference between a guest and a registered customer?

How do I access my account?

I am having trouble getting into my account. Can you help?

Why am I not receiving my password reset email?

How do I update my shipping information?

How do I log out?

How do I unsubscribe from your email list?

How does Santo Remedio protect my personal information?

My Account

What options do I have to make my purchase?

What are the benefits of subscribing?

Can I skip my next delivery?

Can I pause my subscription?

Can I use my Member Club points on a subscription order?

Is there a minimum subscription term?

How can I cancel my subscription?

Subscriptions